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Experiencing mobility issues Jane was supported by our information service to access support enabling her to receive a mobility aid and a radar key (access to disabled toilets in public places). Jane feels her risk of falling has greatly reduced and the radar key gives her confidence to venture further afield.

Jane became a member of Ideal for All, with access to our newsletter she referred herself to our welfare rights service, the service supported Jane to complete her Personal Independence Payment application form, she felt IFA’s support has alleviated her fear of losing vital benefits.

“Very helpful and understanding of my needs. Thank you.”