Job Title: Information Assistant
Post Reference: IFA 124
Hours: 21 hours per week (this may include some evening/weekend work as required)
Duration: Until March 2012 (continuation subject to funding and review)
Grade: IFA Pay Scale 2/11 (£13338) pro rata + additional nominal amount per hour whilst undertaking duty service, after training has been provided
Closing Date: 5pm - 17th July 2009 Ideal for All is a not for profit company and registered charity run by and for disabled people in Sandwell. It provides a range of services to support disabled people, carers and disadvantaged groups to learn new skills and live as independently as possible.  
We currently have a vacancy for an Information Assistant:

• To be responsible for the professional upkeep of the Reception area of the Independent Living Centre at the appointed times and provide clerical and administrative support to the service.
• To effectively and promptly resolve enquiries and keep an accurate record.
• To deal with the callers and visitors in a welcoming and pleasant manner.
• To provide cover for the provision of the Duty service, as required.  To assess for and provide, as appropriate, aids (or information and advice relating to them) for all disabled people and maintain up to date records.

You should have previous experience of working with disabled and disadvantage people
If you are interested in applying for this post you should contact the company for details and an application pack, either by e-mail to:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or contact:
HR Department
Ideal for All Ltd.
100 Oldbury Road,
Smethwick, B66 1JE  
Telephone: 0121 558 5555
Minicom: 0121 565 7967

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IFA 124 Ad Info Assistant.DOC